Your customer relationship management (CRM) is at the hub of your sales efforts. CRM integrations help you connect your email, calendar, and more.
There are several ways to integrate your CRM with your other applications. Native integrations are built into the CRM. Third party integrations are developed by independent programmers or companies. Custom integrations are developed using APIs which stands for application program interfaces. Most CRMs have existing integrations, so it’s important to choose a platform that fits with your other apps. If your business is tech-savvy, custom integrations can create more flexibility, but often take time and resources to produce.
While integration of business tools can be time sensitive, it is important to create a plan and be thoughtful about the strategy before it is implemented. A review of your current business goals and future growth strategies will help define this plan. Millennium creates a clear path for this brainstorming process and designs an onboarding strategy that aligns with your business needs. Once a plan is approved, we assist in the implementation process from working with IT to training staff on the use of the CRM and other tools. Millennium acts as a true partner in a this process.